Student Email
RTC Student Account Password Update Effective August 19th, 2024.
College Technology Services (CTS) wants to share an important announcement about Student Account security.
Password requirements to login Renton Technical College (RTC) environment for Student Accounts are being updated.
CTS is required to maintain account security for all RTC accounts. Effective August 19th, 2024, the default password policy for the RTC student account will be updated to require a minimum of 13 characters, replacing the current 6 character configuration. The password complexity is to contain at least three of the following four categories: uppercase characters (A through Z), lowercase characters (a through z), Base 10 digits (0 through 9), and non-alphabetic characters (such as !, $, #, %). As a result, CTS will configure an updated RTC student account password policy.
Please kindly note, RTC student account passwords will “expire” and need to be changed every 120 days and will need to be 13 characters or more. Using phrases is a great way to help establish and remember a strong password. Please use the reference link below for additional information.
Renton Technical College student email is the official means of communication between Renton Technical College and our students including important news and information from Faculty, Registration, Financial Aid, Student Programs and Campus Security. Your email address is generated when you apply to RTC.
Please note: Due to the ctcLink transition, there is a delay in generating email addresses
An RTC Account (student email) provides:
- Access to vital RTC systems, software, and services, including Canvas
- Built-in security features including virus scanning and spam filters
- Notification of news and opportunities during your college experience
- An easier way to keep your school and personal communications distinct
- Educational discounts on services and products through your .edu address
RTC Account (student email) login credentials:
- Username = RTC student email address
- Default password = Rtc#ctcLink ID (example: Rtc#123456789)
Look Up Tool
- Look up your RTC student email address and WA ctcLink ID#
Need Help?
- Password Recovery (Self-Service Steps) - NOTE: Security options need to be set up
- Email us at ServiceDesk@rtc.edu and provide your full name, ctclinkID#, and birthdate (YYYY-MM-DD)
- Live Chat: HELP DESK - MESSAGE US (button located bottom-right on this page)
- Note: Sent chat messages become an emailed help ticket when we’re unavailable
- On campus (drop in) LRCC or Student Success Center
- Online (drop in) Zoom Lobby
CTS/IT Support & Services
- Hours: Monday - Thursday 7 a.m. - 7:30 p.m. | Friday 7 a.m. - 4:30 p.m.
- Email: ServiceDesk@rtc.edu
- Phone: 425-235-2500
RTC Account (Email)